Cash Variance Report
Paid plan required. Reports (Advanced) is available on the Lite plan and up. It is not included on the free Basic plan. View plans
Open the report
- Drawer → Reports → Financial & Inventory → Cash Variance.
- Choose a period. Periods use your store's timezone and weeks start Monday.
What you see
Three KPIs — Total Variance, Sessions Over, and Sessions Under — then one row per closed cashier session showing the staff member, the variance (green when over, red when short), and the expected vs. counted closing cash.
Variance is counted cash minus expected cash, where expected is:
starting cash + session sales − session refunds
Only closed sessions appear, dated by when they were closed. An open shift shows up here after the cashier closes it.
Needs the Store Session add-on to produce data
Sessions are created by the Store Session add-on. Without it there are no
closed sessions to measure, so the report stays empty even on Lite and above.
Set what counts as a small, reviewable, or escalated variance in Preferences → Policies → Cash variance.