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Learn to Use Every Feature of Fuze Store

Step-by-step guides, video walkthroughs, and FAQs to master our POS system.

Guides for Your Store & POS System

Find clear, easy instructions for every feature—whether you’re just getting started, managing products, handling sales, or setting up staff and billing. Click any topic below for a simple, non-technical walkthrough.

Getting Started

Learn how to create your store, set up your POS. Perfect for new users who want a smooth and easy setup experience.

Catalog

Organize your products, services, and add-ons for a smooth selling experience.

Point of Sale (POS)

Step-by-step help for using your POS register, managing orders, and handling sales events.

Sales

Everything you need to know about tracking orders, payments, and processing refunds.

Store Settings

Set up your store preferences, address, taxes, payment methods, and more.

Charges and Payments

Manage taxes, payment methods, discounts, and gift cards for your store.

Users

Manage your customer list and staff accounts with ease.

Account

Manage multiple stores and your account settings.

Import and Export Data

Manage your data import and export processes efficiently.

App & Devices

Set up printers, connect devices, and troubleshoot your POS hardware and app.

Security

Learn how to keep your account secure, manage passwords, and handle security settings.

Other Resources

Explore additional resources, guides, and documentation to enhance your experience.

General FAQs

Our POS system is an all-in-one platform for managing sales, inventory, staff, and stores—built for food, small stores, and service businesses.

It’s cloud-based, so you can access your data anytime, anywhere. Offline features are not yet available.

Yes, it works seamlessly on tablets, desktops, and mobile devices using our responsive web app or mobile app version.

Absolutely! You can manage multiple stores under one account, each with separate settings, staff, and reports.

Yes. You can reach us via chat, email, or through our social media pages.

Yes, we provide detailed documentation and user guides to help you navigate our system.

Feature FAQs

Yes! You can assign orders to tables, areas, or rooms—perfect for restaurants, cafés, or service-based businesses.

As of now, receipt and report customization is not yet customizable. We plan to add this feature in the future.

Yes, store owners and staff that has permission to manage staffs can assign custom roles and permissions per store.

Yes, each store can have its own settings, payment methods, tax rates, and more.

Yes. You can run multiple terminals or registers in one store.

Yes, store ownership can be securely transferred to another account.