Question 1

Can I upgrade or downgrade my plan anytime?

Accepted Answer

Yes. Upgrades take effect immediately, and downgrades are scheduled for the next billing cycle.

Question 2

Do I need a credit card during Early Release?

Accepted Answer

No. Fuze Store is completely free during Early Release — no credit card, no charges.

Question 3

What's included during Early Release?

Accepted Answer

Full access to every feature for free while Early Release is live, limited to one store. Pricing will be announced at launch.

Question 4

What happens when Early Release ends?

Accepted Answer

We'll announce pricing before Early Release ends. Your account and data stay intact, and the Basic plan stays free.

Question 5

How does the pricing work?

Accepted Answer

Simple, flat pricing: one fixed monthly fee per store, plus any optional add-ons you switch on. We take 0% of your sales — your cost is the same whether you sell a little or a lot. Start free and upgrade only when you need more.

Question 6

Why do I receive separate invoices per store?

Accepted Answer

Each store operates independently within your account. To make accounting and tracking easier, we issue a separate invoice per store for transparency in billing and performance.

Question 7

Do you take a percentage of my sales?

Accepted Answer

No. Fuze Store never takes a cut of your sales. You pay one flat monthly fee per store, plus any optional add-ons you switch on. Your revenue is yours — keep 100% of it.

Question 8

Can I transfer ownership of my subscription to another user?

Accepted Answer

Yes. The Store Owner can transfer ownership from the store settings at any time.

Question 9

Does the POS work offline?

Accepted Answer

No. An internet connection is required to use the POS system.

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Operations
Dashboard
Point of Sales
Area Management
Table/Room Management
Sale Transactions
Order Histories
Scheduling
Basic Events
Advanced Events
Catalog
Catalog Management
Import Data
Export Data
Sales & Finance
Refunds
Taxes
Basic Discounts
Basic Reports
Advanced Reports
Team & Customers
Staffs
Customers
Store Limit
Platform
Real-time Sync
Email Notifications
Printer Integration