Tags and Badges Overview
The NFC add-on lets your store write small tags that phones and the register read with a tap. Each kind of tag does one job.
The NFC page in Configurations — screenshot coming soon
What this covers
The tags.
| Tag | What a tap does | Guide |
|---|---|---|
| Business card | Opens your store page with a Save contact button | Your Store's Business Card |
| Table tag | Lets a guest follow their own order | Table Tags and Order Codes |
| Staff badge | Signs a staff member in, unlocks a terminal or approves an action instead of a PIN | Staff Badges |
| Customer card | Finds that customer at the register in one tap | Customer Cards |
| Product tag | Adds that product to the order at the register | Product Tags |
| Claim tag | Finds a drop-off order at pickup. Each tag comes back before the order is collected, by a tap or, if the store allows it, marked back | Claim Tags |
Write, read and erase. Open Configurations → NFC. Write tag writes a store link, business card, menu, product, table, staff badge, customer card or plain text, and shows what will be written first. Read tag shows what a tag holds, what it points to and whether it is protected, and Open goes where a scan would. Erase tag wipes a tag in the same hold and takes your store's lock off, so the blank tag can be used anywhere, including another store.
Holding a tag. Hold it to the back of the phone, or on the counter reader, and keep it there. The app says Hold the tag near your phone, then Keep holding, then Done. On an iPhone this shows in the iPhone's own NFC sheet. On Android and the web it shows in a panel.
Tapping tags at the register. The register has an NFC button beside the barcode scanner. A product tag adds the product, a table tag sets the table, and a customer card adds the customer. Other POS screens have a card button, and the side menu has Scan card.
Protecting tags. With Protect tags on, every tag you write is locked with a password only the server knows. A tag another store protected is left alone: the app says Locked by another store and changes nothing. To free it, the store that locked it erases it in Fuze Store.
Works with
| Add-on or plan | What changes |
|---|---|
| NFC add-on | Needed to write, read and erase NFC tags. Reading a customer-facing tag works on any modern phone. Free during the free trial. |
| Protect tags preference | On by default under Preferences → Printing & Devices → NFC. Tags you write are locked so only your store can change them. Turning it off does not unprotect tags already written. |
| Staff Operations add-on | Needed for staff badges. |
| Plan | Tables and units need Starter and up. |
Guides in this section
Related guides
Edge cases
- Needs the right permission. Writing and erasing need NFC · Modify. Reading needs View or Modify. Without it the page shows a notice.
- Needs a reader. A phone or tablet with NFC turned on, or on the web a Hub with an NFC reader. The page shows Ready, NFC is off, Not supported or No reader.
- Erasing a tag keeps it formatted and a protected tag stays protected. It refuses a staff badge or customer card still in use until you confirm, and does not revoke the badge or card. Revoke those on the profile.
- A revoked badge or card is erased from its own profile with Erase card. Only that card is erased, and any other tag is refused with nothing changed, including the same card after it was written again in one of your other stores.
- Reading never tries a tag's password, so reading another store's protected tag does it no harm.
- A blank tag reads as having no readable content.