Every feature, explained
One App for Everything Your Store Runs On.
From ringing up a sale to closing the day — here is every feature and add-on, piece by piece, and exactly what each one does for your business. No jargon, no guesswork.
Point of Sale
Ring up any sale in seconds. The register is built for speed on the phone or tablet you already have, and every order is tracked from the first tap to the final receipt.
Service modes
Tag each order as dine-in, takeout, delivery, pick-up, or a service job — Fuze adapts the flow to match how you actually serve.
- Dine-in, takeout, delivery & pick-up
- Per-order fulfillment type
- Pre-set for your trade by template
Order lifecycle
Accept, hold, prepare, mark ready, ship, complete — the whole journey of an order is visible so nothing falls through the cracks.
- Accept → prepare → ready → complete
- Hold and resume orders
- Cancel or close with a trail
Line-item void
Fix a wrong item before payment with a reason code. Nothing is ever deleted, and you can require manager approval for voids.
- Reason-coded voids
- Optional manager approval
- Full audit trail — nothing erased
Service details
Add your own fields to each order — license plate, claim tag, device serial, unit number — so the right job goes to the right customer.
- Custom per-visit fields
- Set your own labels
- Shows on tickets & receipts
Receipts & reprints
Thermal receipts print instantly, and you can reprint or re-send a receipt whenever a customer needs one — each carries an order-lookup QR.
- Instant thermal receipts
- Reprint on demand
- Order-lookup QR on every receipt
Order history
Every completed order is kept so you can check what was sold, to whom, and when — and reprint straight from the record.
- Searchable order history
- Per-customer history
- Reprint from history
Catalog & Menu
Build your menu once and sell it everywhere. Products, services, categories, options, and combos — all in one place, ready in minutes.
Products & services
Add physical products with stock or made-to-order services with none. Price them once, with an image and availability, and they are ready at the register.
- Products with or without stock
- Bookable / made-to-order services
- Per-item price, image & availability
Categories
Group items into categories so the register stays fast to navigate, even with a big menu.
- Unlimited categories
- Fast register navigation
- Reorder to match your flow
Modifiers & options
Add option groups — size, sugar level, extras, add-ons — with their own prices, applied in a tap at checkout.
- Single or multi-select groups
- Required or optional
- Priced add-ons
Bundles & combos
Combine items into a bundle — a combo meal, a starter pack, a service package — built from your existing items and priced as one.
- Combo & meal deals
- Priced as a set
- Built from existing items
Import & export
Bulk-import your products from a spreadsheet, and export any list to Excel whenever you need it.
- Bulk import from a spreadsheet
- Export to Excel
- Products, services, taxes & more
Tables & Areas
Map your space the way it really is — tables, chairs, rooms, or wash bays — and see what is free at a glance.
Units & tables
Track each table, room, or bay with a live status — available, occupied, reserved — and move an order between them.
- Live status per unit
- Transfer an order to another table
- Works for tables, rooms & bays
Service zones
Organize your units into areas — floor 1, patio, VIP room — so a big space stays easy to run.
- Organize by area / zone
- Cleaner register views
- Grows with your space
Payments & Finance
Take any tender, track every peso, and know your numbers add up at the end of the day. Fuze never touches your money — payments settle straight into your own account.
Multi-payment & settle
Accept cash, GCash, Maya, cards, or a mix on one order — you show your own QR or account and record it. Fuze takes 0% of your sales, ever.
- Split across tenders
- Cash, GCash, Maya & cards
- 0% commission — the money is yours
Discounts
Percentage, fixed, or coupon discounts — including the legally-required Senior and PWD discount, available on every plan.
- %, fixed & coupon discounts
- Senior / PWD built in
- On every plan, even free
Taxes
Set your tax rules once and Fuze applies them automatically on every sale — with BIR-ready receipt formatting.
- Automatic tax on every sale
- Per-product or per-store rules
- BIR-ready receipts
Refunds
Process full or partial refunds against a closed order, record how you paid the customer back, and Fuze restocks and reverses loyalty automatically.
- Full or partial refunds
- Records your refund tender
- Auto restock & loyalty reversal
Bookings
Take appointments and reservations online or at the counter, with staff assignment, availability, and policies that cut no-shows.
Appointments
Let customers book a service with a specific staff member — availability is checked automatically, then confirm, seat, and complete.
- Service + staff booking
- Automatic availability
- Confirm, seat, complete
Reservations
Take party-size reservations tied to a table or room, with double-booking blocked automatically.
- Party-size reservations
- Tied to a table or room
- No double-booking
Booking policies
Set lead times, how far ahead people can book, and cancellation windows with optional fees.
- Min lead time & max advance
- Cancellation window
- Optional cancellation fee
Staff schedules
Set weekly schedules and one-off overrides — bookings only offer staff who are actually available.
- Weekly recurring schedules
- One-off overrides
- Feeds booking availability
Team & Access
Add your team, decide exactly what each person can do, and keep sensitive work — refunds, reports, cash — locked to the right people.
Store ownership
Hand over the keys safely — transfer store ownership to another account with a secure, confirmed handoff that keeps your history intact.
- Secure owner transfer
- Confirmed handoff
- History stays intact
Customers & Engagement
Know your regulars, bring them back, and keep them in the loop — from the first sale to the pickup text.
CRM & history
Keep a profile for every customer with their visit and order history, so you know who is loyal and who is due back.
- Customer profiles
- Visit & order history
- Spot your regulars
Notifications
Email is built in and free; add SMS to text "order ready" or booking reminders straight from Fuze.
- Free email notifications
- SMS add-on for texts
- Order & booking updates
QR order lookup
Customers scan the receipt QR to see live order status — and staff can scan a claim to open the order in the app. No app install for customers.
- Live status page
- Claim & pickup flow
- No customer app needed
Reports & AI
Know exactly how your store is doing — headline numbers at a glance, deep analytics when you need them, and answers in plain English.
Advanced analytics
Sales by category, hour, and payment method; staff performance; peak-hour heatmaps; refunds, voids, and margins — all exportable.
- Category, hourly & payment breakdowns
- Staff & customer insights
- Export to Excel
Hardware & Printing
Fuze runs on the phone or tablet you already have — and connects to the printers, kitchen screens, and customer displays you need, over your own local network.
Printer integration
Connect thermal printers by Bluetooth, USB, or network — receipts, kitchen tickets, and cash-drawer kicks, all routed automatically.
- Bluetooth, USB & network
- Receipt & kitchen routing
- Cash-drawer kick
Barcode scanning
Use any Bluetooth or USB barcode scanner for instant product lookup and faster checkout.
- Bluetooth or USB scanners
- Instant product lookup
- Faster checkout lines
Cash drawer
Pop a connected cash drawer automatically on every cash sale — driven by your receipt printer, no separate connection needed.
- Auto-kick on cash sales
- Driven by the receipt printer
- Per-printer capability toggle
Platform & Setup
Get set up in minutes, stay in sync across every device, and grow from one store to many without switching tools.
Store setup templates
Pick your business type and Fuze pre-configures your service modes, taxes, roles, and settings — a head start, not a gate.
- Business-type templates
- Pre-set taxes, roles & modes
- Adjust anything after
Real-time sync
Ring up on one device and it is instantly reflected everywhere — reports, orders, and stock, all live.
- Instant multi-device sync
- Live orders & reports
- No manual refresh
Migration & onboarding
Import your products from a spreadsheet or your old system, and we will help set up your store and train your staff — free.
- Import from spreadsheet / old POS
- Free white-glove setup
- Export any time
Add-ons
Add only what your business needs
Every plan runs a real store on its own. When you hit the moment for more — a kitchen, a second location, a loyalty program — turn on just that module, billed separately. No bloated bundles.
Ready to see it in action?
Start your free trial today — no credit card required.
Want to ask your store questions in plain English? Explore AI Connections