Features
Everything You Need to Run and Grow Your Store.
A modern, cloud-based POS system built for retail, service, and food businesses — packed with powerful features to simplify operations and boost sales.
Dashboard Summary
Stay on top of your business at a glance with our Dashboard. Designed for busy store owners, it gives you all the key insights you need to make quick, informed decisions.
KPI Summary – Instantly see your store’s performance, including sales, orders, and customer activity.
Flexible Filtering – Analyze trends by time periods like last 7 days, last month, or this month for accurate comparisons.
Quick Access to Reports – View important reports directly from the dashboard to track growth and spot opportunities.
Area & Unit/Table Management
Keep your operations organized and your customers happy with a simple yet powerful Area and Table Management system. Designed for restaurants, cafés, and service-based stores, it helps you stay on top of every seat, room, or bay in real time.
Organize your space easily - Set up areas like Balcony, VIP Lounge, or Al Fresco for a clearer view of your floor.
Real-time status updates - Instantly see which tables or rooms are Available, Reserved, Occupied, or Unavailable.
Print order details fast – Print bills or order summaries directly from each table or unit.
Smooth coordination – Keep your staff aligned and your service flowing, even during the busiest hours.
Point of Sale
The heart of your store operations — our POS system is designed to make selling faster, smarter, and more organized. Whether you’re managing products, services, or orders, everything you need is right at your fingertips.
Intuitive Cart Summary – Keep track of current orders with a live summary section for easy review and editing.
Active Product & Service Listing – View all available products and services, neatly organized by categories.
Flexible Order Statuses – Assign orders to multiple statuses for smooth workflow management.
Multiple Service Modes – Handle In-Store, Service, Delivery, Takeout, or Pickup depending on your store type.
Quick Checkout & Editing – Modify orders, add items, or apply discounts without slowing down your operations.
Optimized for Busy Environments – Designed for fast-paced restaurants, retail shops, and service stores.
Waiting List Management
Keep your operations smooth and your customers informed with our Waiting List Management feature. Whether it’s for tables, services, or appointments, you’ll never lose track of who’s next in line.
Real-Time Status Tracking – Manage customer flow with statuses like Waiting, Skipped, Canceled, and Done.
Seamless Queue Management – Add, update, or remove entries with just a few taps — no more paper lists.
Ideal for Restaurants & Service Stores – Perfect for busy dining areas, salons, and clinics.
Reservations & Appointments
Keep your schedule organized and your customers delighted with our Events feature — designed for both reservations and appointments. Whether you’re running a restaurant, salon, or service-based store, managing bookings has never been easier.
Beautiful Calendar Views – Switch between Monthly, Agenda, or Day views for a clear overview of all upcoming events.
Two Event Types – Manage Reservations for tables or spaces and Appointments for services or clients.
Linked to Orders – Easily attach events to orders for seamless coordination and accurate tracking.
Roles & Permissions
Stay in control of your business with Roles & Permissions. Whether you’re managing a single store or multiple locations, you decide who sees what — ensuring security, focus, and efficiency across your team.
Custom Role Creation – Define roles that fit your workflow, like Cashier, Manager, or Staff.
Granular Permissions – Control access to every feature, from POS to reports, with precision.
Per-Store Configuration – Assign unique permissions for each store under your account for total flexibility.
Secure Access Control – Prevent unauthorized actions and protect sensitive business data.
Easy Updates – Modify roles or permissions anytime as your team and operations evolve.
Expense Management
Take full control of your store’s spending with our Expense Management feature. Stay organized, monitor costs, and make smarter financial decisions — all from one place.
Create & Categorize Expenses – Log every expense and group them by category for clear insights into where your money goes.
Attach Receipts – Upload photos of receipts to keep all your expense documentation in one place.
Approval Workflow – Manage expense statuses with Pending, Approved, and Rejected stages for better accountability.
Smart Catalog Management
Showcase everything your store offers — from food and drinks to services and add-ons — all in one organized place. The Catalogs feature helps you manage your Categories, Products, Services, and Modifiers effortlessly so your POS always stays clean and up to date.
Categories
Organize your store with style and clarity.
Add color codes and images to visually identify categories.
Create nested categories with parent-child organization
Choose which categories appear on your POS Register for a clean, focused interface
Modifiers
Let customers personalize their orders effortlessly.
Choose between single or multiple option selections.
Make modifiers required or optional to fit your workflow.
Great for add-ons, toppings, extras, or service options.
Add custom labels to display neatly in your POS Register.
Products
Manage everything you sell — from single items to bundled deals.
Support for simple or bundled products.
Enable stock tracking with low-stock alerts.
Include cost and tax details for accurate pricing.
Set special pricing and schedules for promotions and happy hours.
Services
Perfect for salons, spas, and other service-based stores.
All product features (except stock).
Add service duration to manage appointments efficiently.
Customize pricing, attach taxes, and link with modifiers for extra add-ons.
Staff Management
Simplify team management and keep your operations organized with our Staff Management feature. From role assignments to permissions, everything you need to manage your people is built right in.
Create Staff Profiles Easily – Add team members without requiring them to create a full Fuze Store POS account.
Controlled Access – Only registered accounts can log in to the POS Store, ensuring secure and verified access.
Attach Roles & Permissions – Assign custom roles to define what each staff member can view or manage.
Perfect for Multi-Store Teams – Manage staff per location with role-based access unique to each store.
Centralized Management – View, edit, or remove staff anytime from your dashboard.
Customer Management
Build stronger relationships and keep track of every interaction with your customers using our Customer Management system. Perfect for both retail and service businesses, it helps you personalize service and stay connected.
Comprehensive customer profiles – Record basic information like name and email, plus optional details like gender, date of birth, mobile number, and address.
Order history at a glance – Quickly view all past orders to understand preferences and trends.
Assign customers to orders – Link purchases to the right customer for accurate tracking and loyalty programs.
Connect customers to events – Track appointments or reservations and ensure seamless service.
Gift Cards
Delight your customers and grow loyalty with Gift Cards — a simple yet powerful way to encourage repeat visits and attract new customers.
Perfect for Promotions – Run seasonal campaigns or offer gift cards as rewards and incentives.
Easy Gift Card Creation – Generate and issue gift cards directly from your POS or dashboard.
Customizable Value – Set fixed or flexible gift card amounts based on your business needs.
Maximum Usage Limit – Control how many times a gift card can be used for added security.
Flexible Discounts
Boost sales and reward customers with our Discounts system. Simple to set up, easy to manage, and perfect for promotions or seasonal deals.
Fixed or Percentage Discounts – Apply either a set amount or a percentage off.
Cart-Level or Item-Level – Choose to discount the entire order or specific products/services.
Scheduled Availability – Set start and end dates for promotions so discounts are active only when you want them.
Refund Management
Build customer trust and handle returns with confidence using our Refund Management feature. Designed for transparency and ease, it keeps your refund process smooth, accurate, and well-documented.
Seamless Refund Processing – Quickly issue refunds directly from completed orders.
Automatic Record Keeping – Every refund is logged and linked to the original transaction for clear tracking.
Reason & Notes Field – Add internal notes or customer-facing reasons for refunds.
Real-Time Sync
Keep your team and systems perfectly aligned with Real-Time Sync. Every update in your store is instantly reflected across all devices, ensuring that everyone is always on the same page.
Instant Updates – Orders, inventory, and customer information sync automatically as soon as changes occur.
Optimized for Busy Stores – Perfect for fast-paced restaurants, retail, and multi-store setups.
Improved Staff Coordination – Staff can see changes immediately, from new orders to updated statuses.
Multi-Device Support – All terminals, tablets, and dashboards stay up-to-date in real time.
Store Session Management
Keep every sales shift organized and transparent with Store Session Management. Whether you’re tracking cash-ins, cash-outs, or staff accountability, this feature helps you stay in control of daily operations.
Open & Close Sessions Easily – Start your POS day by opening a session and entering your initial cash amount.
Track Staff Activity – Automatically log which staff opened or closed each session for accountability.
Prevent Overlaps – Ensure only one active session per register to avoid mix-ups during shifts.
Order Notifications
Keep your team and customers in the loop with Order Notifications — ensuring every order update is communicated instantly and reliably.
Email Alerts – Automatically notify customers whenever an order is created, updated, or completed.
Real-Time Updates – Receive notifications immediately to act fast and avoid delays.
Order Tracking – Keep customers informed about their order status at every step.
Tax Management
Stay compliant and keep pricing accurate with Tax Management built right into your POS. Whether your store deals with fixed fees or percentage-based taxes, you can set it all up in just a few clicks.
Flexible Tax Types – Support for both percentage-based and fixed-amount taxes.
Automatic Calculations – Taxes are applied instantly during checkout for accurate totals every time.
Compliance Made Simple – Keep your reports accurate and ready for audit or accounting.
Import & Export
Save time, reduce errors, and keep your data organized with our Import & Export tools. Whether you’re migrating from another system or backing up your records, it’s simple, fast, and reliable.
Multiple Formats Supported – Import or export data using XLSX or CSV files.
Quick Data Updates – Bulk upload or download information to save hours of manual work.
Seamless Migration – Perfect for moving data between stores or updating your catalog.
Maintain Consistency – Ensure all records are accurate and up-to-date across your system.
Easy Backup & Restore – Export your data regularly for safe storage and quick recovery.
Advanced Reporting
Turn your data into actionable insights with Reports. Track performance, understand trends, and make smarter business decisions with easy-to-read summaries and detailed analytics.
Customizable Reporting Periods – Export reports by daily, weekly, monthly, quarterly, or annual periods.
Sales Analytics – View best sellers, sales by category, and total sales to spot trends instantly.
Export Options – Download summaries in formats suitable for accounting, analysis, or presentations.
Make Informed Decisions – Use reports to adjust pricing, inventory, and marketing strategies.