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Step-by-step guides, walkthroughs, and FAQs to get the most out of your Fuze Store POS system.

Browse by Topic

Find guides for every feature of your POS system.

Getting Started

Create your account, get the app, and set up your first store. Perfect for new users who want a smooth and easy setup experience.

6 articles

Store Settings

Configure your store preferences, address, areas, sessions, and ownership.

12 articles

Catalog

Organize your products, services, and add-ons for a smooth selling experience.

4 articles

Import & Export

Bulk import your data or export it for backup and reporting.

3 articles

Charges & Payments

Manage order charges, taxes, payment methods, discounts, and gift cards for your store.

7 articles

Staff & Permissions

Add staff, assign roles, and control who can access what in your store.

2 articles

Point of Sale (POS)

Step-by-step help for using your POS register, managing orders, and handling sales events.

7 articles

Floor Plan

Design a visual room layout and run service from a live floor map on POS. Requires the Floor Plan add-on (included during Free Trial).

1 article

Tags & Badges

Your store’s business card, a tag on every table so customers can follow their own order, and badges your team taps instead of typing a PIN.

3 articles

Sales

Everything you need to know about tracking orders, payments, and processing refunds.

3 articles

Customers & Loyalty

Manage customer profiles, build loyalty programs, and handle waiting lists.

3 articles

Staff Operations

Run shared registers with PIN sign-in, shift sessions, manager approvals, terminals, and an activity audit log. Requires the Staff Operations add-on.

1 article

Inventory

Built-in product stock on every store, plus multi-location tools when Inventory Management is active.

9 articles

Dashboard & Reports

View real-time sales data, track performance, and generate reports.

2 articles

App & Devices

Set up printers, connect devices, and manage your app settings.

5 articles

Fuze Store Hub (Desktop)

Connect receipt printers, kitchen displays, and customer screens to your POS with the Fuze Store Hub desktop companion.

17 articles

Account & Billing

Manage your account, subscriptions, billing, and multi-store access, plus how pricing and subscriptions work.

8 articles

Frequently Asked Questions

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