Getting Started with Fuze Store
This guide walks you from account signup to your first completed sale.
Before you start
- A working email address you can open.
- Your store's name. Country, currency, and time zone fill in from your device.
- A phone, tablet, or computer. You can use the Fuze Store app or the web app at
store.fuze-store.com.
Steps
Create your account
Open Create Account and sign up with email or a social provider. Confirm your email when prompted, then sign in.
The Fuze Store sign-up form with name, username, email, and password fields — screenshot coming soon
Create your store
After your first sign-in with no store, the app sends you to Set up my store. You can also start from the account website (Stores → Create Store), which hands you off into the store app wizard while you stay signed in. See Creating a Store for the paths and Store Setup Templates for business-type presets.
When you finish, the app shows a one-page overview of what was set up: your public link and the settings your business type brought. Tap Continue setup to open the Get set up checklist.
The Create Store wizard on the Business type step — screenshot coming soon
Complete Get set up
The checklist is built for your store's business model, so you see only the steps that apply. Essentials come first and Optional steps sit below them. The progress line reads "3 of 5 essentials done".
| Step | What to do |
|---|---|
| Add your menu or products | Add items by hand, or import a spreadsheet from Configurations → Import. |
| Add how customers pay | Add your e-wallet QR, bank details, or card terminal. |
| Connect a printer | Bluetooth prints from this device. USB or network printers need the Fuze Store Hub. Skip if you do not print. |
| Set up your tables and areas | Dine-in stores. Name your areas and tables so orders land on the right seat. |
| Add your bookable services | Booking-based stores. List what customers can book, with duration and price. |
| Give your staff PINs | Each person gets a PIN so sales are recorded under the right name. |
| Ring your first sale | Open the register and try a sale on your own items. |
| Connect your AI assistant | Link Claude or ChatGPT to ask about sales, stock, and orders in plain language. See AI Connections. |
| Set your opening hours | Shown on your public store page with a live open or closed badge. |
| Share your store | Turn on online ordering and share your store link. |
| Get found on Google | Add your address, hours, and phone so people searching nearby can find you. See Get Found on Google. |
| Set up an add-on | One card per add-on you picked in your toolkit, linking to its setup. |
Tap Skip on any step you do not need. Stuck? The Need a hand? card at the bottom has a Book a call button. You can reopen the checklist from the dashboard while items remain incomplete.
Add catalog items
Go to Catalog and add categories, then products. Bookable or duration-based work is a service in the same product catalog. See Creating a Product and Creating a Service.
Take your first sale
Open POS, add items to the cart, submit the order, and record payment. Fuze does not process card or e-wallet checkout for you. You collect payment into your own account and log the tender in the app. See Using the POS Register.
What happens next
- Your store is the selected store on this device, with its link ready to share.
- Keep Store information and address accurate. They print on receipts.
- Spend a few minutes on Preferences and Customer visibility and hours.
Edge cases
- No store yet: after your first sign-in you see Set up my store. Browse stores opens the list instead.
- One store: it opens by itself after sign-in. A store that is suspended is not opened for you. You stay on Stores, where it is marked Suspended.
- Several stores: you pick one from the list.
- Invited as staff: you have no store of your own until you accept the invitation, so the setup prompt is skipped while an invitation is being accepted.
- Sign-up with Google, Facebook, or Apple: an account is created on the spot if the email has none, with no password.
Works with
| Add-on or plan | What changes |
|---|---|
| Free trial | Your first store starts a 30-day free trial, with most add-ons included and Basic waiting at the end. Every later store starts on Basic. |
| Basic plan | You can create stores, run unlimited POS, manage catalogs, apply basic discounts (including Senior and PWD), and use the dashboard. |
| Paid plans | Tax, Reports, Events, Areas and Units, Refunds, and Import and Export need a paid plan, typically Starter or higher. |
| Add-ons | Advanced Inventory, SMS, Loyalty, and others are separate. Many are included in the free trial and purchasable when you are ready. Add-ons you pick in the wizard only shape the checklist. They cost nothing until you buy them. |