What is Fuze Store POS?
Applies toEvery plan, including free Basic
Fuze Store POS is a cloud-based point of sale system built for businesses of all sizes. It brings sales, inventory, staff, and customer management into one platform. Whether you run a cafe, retail shop, or service business, Fuze Store gives you what you need to operate and grow.
What this covers
- Dashboard: sales, active orders, stock to watch, and customer figures at a glance, with a warning when the numbers need attention.
- POS register: ring up sales with discounts, split tenders, staff attribution, and customer profiles.
- Orders: track every order from new to closed, with printing, notifications, voids, and refunds.
- Online ordering and booking: a public store page, table QR ordering, and appointment booking that land in the same order list.
- Appointments and reservations: bookings for services and events, with staff availability.
- Product and service catalog: products, services, bundles, categories, modifiers, images, serving schedules, and today's menu.
- Stock: built-in stock on every plan. The Advanced Inventory add-on adds locations, transfers, purchase orders, suppliers, and counts.
- Customers and loyalty: profiles, purchase history, loyalty tiers, and gift cards.
- Staff: accounts, roles and permissions, PINs and badges, schedules, terminal pairing, manager approvals, and commissions.
- Expenses: record spend, approve it, and see it against sales.
- Waiting list: a queue with a customer-facing board and text notifications.
- Floor plan: areas, tables, and a live floor on the register.
- Kitchen and customer displays: a kitchen display for tickets and a customer-facing display at the counter.
- Printing: receipts, kitchen tickets, claim stubs, and labels, by Bluetooth or through the Fuze Store Hub.
- Tags and badges: NFC tags for your business card, tables, products, and staff.
- Text messaging: templates and automations for order and queue updates, with a prepaid wallet.
- Reports: sales, operations, people, financial, and inventory reports with export.
- AI Connections: ask Claude, ChatGPT, and other assistants about your store, and import catalogs, expenses, and bookings from documents.
- Store settings: address, hours, taxes, charges, payment methods, discounts, and contact links.
- Import and export: move your data in or out for backup or migration.
- Organizations: run several stores as branches of one organization.
Why choose Fuze Store POS?
- Save time by replacing manual record-keeping with automation.
- Make smarter decisions with real-time reports.
- Stay secure with role-based access for your staff.
- Work from anywhere, on a phone, a tablet, or a computer, because everything is in the cloud.
- Start free on the Basic plan, with a free trial on your first store.
- Scale easily from one store to a growing chain.
Works with
Everything above is on offer to every store, but not every feature is on every plan. Plans and add-ons are separate.
| Add-on or plan | What changes |
|---|---|
| Free trial (first store only) | Your first store trials the paid plan for 30 days, with most add-ons included. After the trial it moves to Basic. |
| Basic plan | Free for good. Unlimited POS, catalog, dashboard, and basic discounts. Tax, reports, events, areas and units, refunds, and import and export need a paid plan. |
| Starter, Lite, Standard, Premium | Each tier raises limits and adds features. See How POS Pricing Works. |
| Add-ons | Advanced Inventory, Loyalty, SMS, Staff Operations, Staff Pay, and others are bought separately and can be started in the free trial. See Add-ons. |