Add-ons Overview

Add-ons are optional modules you can add to your Fuze Store subscription. Each one unlocks a capability — customer displays, kitchen tickets, inventory, SMS, and more — on top of your plan.

Most add-ons are per store (you pay once for each store where you enable them). Organization is per account.

How billing works (when billing is live)

• You need a default payment method on file before a paid add-on can activate (any plan, including Basic).
• Activation charges a prorated stub for the rest of your current plan period — it does not wait for the next renewal.
• Renewals fold into your plan invoice. Active add-ons align to your plan cycle; they do not renew on a separate clock from their activation date.
• Per-store add-ons bill once per store enable (not one shared charge across every location).
• SMS still uses a prepaid wallet for message usage; the SMS add-on is what unlocks sending.

On the web

Browse and activate

1. Sign in and open Add-ons in the account sidebar (/account/addons).
2. Review Active Add-ons and Available Add-ons.

3. On a catalog card, use Learn More for the marketing page, or Activate when purchase is available (after Early Release).
4. Confirm with Activate in the dialog. When billing is live, the charge is the prorated stub for the rest of your current plan period (renewals then follow your plan cycle).

Cancel or reactivate (account level)

1. On an active row, open the ⋯ menu.

2. Select Cancel to schedule deactivation at the end of the current billing cycle, or Reactivate if it was canceled or scheduled for cancellation.
3. Use How to Use for a short in-app guide.

Enable on a store (per-store add-ons)

1. Open Stores → select the store (/account/stores/{id}).
2. In the Add-ons card, select Enable for each location that should use the module (confirm Enable for this store).
3. To stop using it on that store only, use Disable for this store.

In the app

Browse and activate

1. Open the main menu → Account → Add-ons (/account/addons).
2. Open an add-on for details (/account/addons/{id}).
3. When purchase is available (after Early Release), use the get / activate CTA (often Get — {{price}} or Activate Addon). Confirm when prompted.
4. If you are still on free trial with no live plan cycle, paid activation may send you to Change Plan instead of charging (the API requires a plan cycle to prorate).

Enable on a store (per-store add-ons)

1. From the add-on detail screen, use the Stores list and tap Enable (or Reenable) for each location.
2. Or open the store (/stores/{storeId}) and manage add-ons from the store details Add-ons section.
3. Labels use Enable / Disable (and Upgrade plan when activation is blocked).

Available add-ons

• Customer Facing Display (CFD) — Second screen for order details and QR payment codes. Per store.
• Kitchen Display System (KDS) — Kitchen tickets and prep flow. Per store.
• Staff Operations — PIN sessions, manager approvals, terminal pairing, and staff activity audit. Per store.
• Loyalty — Points and tier rewards. Per store.
• Gift Cards — Sell and redeem digital gift cards. Per store.
• Roles & Permissions — Custom staff roles and granular access. Per store.
• Waiting List — Walk-in queues and call notifications. Per store.
• Store Sessions — Cashier shifts and end-of-day reconciliation. Per store.
• AI Connections — Connect AI assistants to query store data. Per store.
• Advanced Printing — Label / sticker printing beyond basic receipts. Per store.
• Floor Plan — Visual floor editor and live floor on the register. Per store. See Floor Plan Overview.
• Inventory Management — Multi-location stock, POs, transfers, counts. Per store. Not free on trial.
• Expense Management — Track and approve expenses. Per store.
• Text Messaging (SMS) — Transactional SMS; prepaid wallet for usage. Per store.
• Organization — Multi-store org, members, and org billing. Per account. Not free on trial.

Public marketing catalog: Browse add-ons.

Tips

• Enable only the stores that need a per-store module so you do not pay for unused locations once billing is live.
• Keep a default payment method ready before GA so activate and renewals can charge.
• Inventory and Organization stay purchase-gated even during the free trial.

Related Guides

• Subscription Overview
• How to Add a Payment Method
• How Subscriptions Work
• Browse add-ons