How to Add a Payment Method
Adding a payment method lets renewals and paid add-ons charge your account when billing is live. Card details are handled by our payment processor — Fuze Store does not store full card numbers.
Billing during Early Release
Plan changes and billing are paused during Early Release — you will not be charged. Add Payment Method is hidden on Subscription while the pause is on.
On the web
- Sign in and open Subscription (
/account/subscription). - Under Payment Methods, select Add Payment Method.
- Select Continue. The secure card-entry page opens in a new tab.
- Complete the card-entry form (card number, expiry, security code, and any other fields shown), then select Save card.
The secure card-entry page for adding a payment method, showing card number, expiry, and CVC fields — screenshot coming soon
- If the bank asks for a verification step (3-D Secure), complete it. Return to Fuze Store — the new method appears under Payment Methods.
If the verification step fails or is abandoned, the page says the card could not be saved. Nothing is saved and nothing is charged; add the card again, or another card. An unfinished card never shows under Payment Methods.
In the app
- Open the main menu → Account → Subscription.
- Tap Add Payment Method.
- Complete the secure payment provider form.
- Return to the app. The method appears on Subscription (and under payment method detail when you open a saved card).
Tips
- You can save more than one method and set a default.
- A default payment method is required to purchase and renew add-ons once billing is live (any plan, including Basic).
- Keep details current so renewals do not fail.
Edge cases
- Cards only: plans and add-ons are paid by a saved card, never by e-wallet, QR or bank.
- 10-peso hold: the bank puts a temporary hold to check the card and may send you to its own page; until it confirms, the card is not listed.
- One-time page: the card link works once for 30 minutes.
- First card becomes the default.
Works with
| Add-on or plan | What changes on this page |
|---|---|
| Store owner | Plans, add-ons and cards belong to the account of the store's owner. Only the owner (or, for an organization, its owner) can change a plan or an add-on. |
| Early release | While payments are paused the card section, coupon card, Cancel and recent invoices on Subscription are hidden, and the trial reads as free with no end date. This page describes how it works once billing is live. |