How Account Subscription Works

Fuze Store POS uses a subscription system to give you access to features based on your plan. Here is how subscriptions work and how to manage them.

What is a Subscription?

A subscription unlocks the features of Fuze Store POS. You pay a set monthly amount per store, and in return you get access to the tools your business needs.

How Subscriptions Work

Choose a Plan -- Pick the plan that fits your business. Fuze Store offers Basic (the free plan), Starter, Lite, Standard, and Premium. Each plan has its own features and limits, and higher tiers unlock more features, stores, staff, and catalog capacity.
Start Your Subscription -- Enter your payment details and activate your plan. You will be billed automatically each month, in advance for the upcoming month. Your plan is a flat fee per store — Fuze Store never takes a percentage of your sales.
Use All Features -- Access everything included in your plan, such as sales, inventory, staff management, and more.
Upgrade or Downgrade -- Change your plan at any time to get more features or reduce costs. Upgrades apply immediately (you pay only the prorated difference for the rest of the cycle); downgrades take effect at your next renewal.
Cancel Anytime -- You can cancel your subscription. You keep access until the end of your current billing period.

What is Included?

Depending on your plan, you may get:

Unlimited sales and orders
Multiple stores or locations
Staff accounts and permissions
Advanced reports and analytics
Optional add-ons (Loyalty, SMS, Inventory, and more)

Check the pricing page or your account settings for a full list of features in each plan.

How POS Pricing and Order Calculation Works

Fuze Store POS handles all pricing situations while keeping things clear. Here is a summary of how the system calculates prices.

How Each Item is Priced

Base Price or Special Price -- Each item starts with a base price. If a special price is active and within valid dates, the system uses it.
Modifiers -- Extras or options (like toppings or sizes) add their own price.
Item Discounts -- You can apply percentage or fixed-amount discounts to individual items.
Tax -- Items can have tax included in the price. If your POS is set to exclude tax, the system adjusts the price accordingly.

How the Order Total is Calculated

Order Discounts -- The whole order can have custom discounts, multiple discounts, or gift card discounts (percentage or fixed amounts).
Service and Delivery Fees -- You can add service or delivery fees as a set amount or percentage.
Final Calculation -- The POS adds all items (with modifiers, discounts, and tax), subtracts order-level discounts and gift cards, then adds any fees.

Formulas

Per Item (Tax Inclusive):
((Base Price or Special Price) + Modifiers - Discounts) x Quantity
Per Item (Tax Exclusive):
(((Base Price or Special Price) + Modifiers - Discounts) x Quantity) / (1 + Tax Rate)
Order Summary:
Subtotal of all Items - Order Discounts - Custom Discounts + Service Fee - Gift Card Discount + Delivery Fee

Managing Your Subscription

View Your Plan -- See your current plan, renewal date, and payment method in account settings.
Update Payment Info -- Change your card or payment method at any time.
Download Invoices -- Get copies of past payments for your records.
Contact Support -- Reach out if you have questions or need help.

Tips

Pick the plan that matches your business size and needs.
Set a reminder for your renewal date so you are not caught off guard.
Review your usage and upgrade if your business is growing.