How to Apply a Coupon to Your Subscription
A coupon code applies a discount to your Fuze Store subscription billing. Coupons can take a percentage off, a fixed amount off, or give you free months.
Billing during Early Release
Plan changes and billing are paused during Early Release. Coupon controls on Subscription may be hidden while the pause is on.
On the web
- Sign in and open Subscription (
/account/subscription). - Under the coupon section titled Do you have a coupon?, enter your code.
- Select Apply Coupon.
- To review redeemed coupons, open My Coupons (
/account/my-coupons) from the account sidebar.
In the app
- Open the main menu → Account → Subscription.
- Under Do you have a coupon?, enter your code.
- Tap Apply Coupon.
- Open My Coupons from Account when you want to review redeemed codes.
You can also enter an optional Voucher Code when you create an account on the web. The app signup form does not include a voucher field.
What the discount types mean
- Percentage off — a percentage is deducted from the plan fee (base fee) on invoices that use the coupon.
- Fixed amount off — a set amount is deducted from the base fee.
- Free months — every plan charge billed within that many months of applying the coupon is waived. Add-ons are still charged. On a free trial the trial is also extended by those months.
- Add-on coupons — the discount comes off add-on charges: the charge when you turn an add-on on, and the add-on lines on each renewal while the coupon lasts. It applies on the account that pays for the store.
Tips
- If a code fails, read the on-screen error (for example expired, already used, or not valid for your plan). Exact wording can vary by code.
- Coupons that discount the plan fee show on the next applicable invoice; free-month coupons extend your cycle when applied.
- A code may only be redeemable once per account.
Edge cases
- Once per code per account. A code used as often as allowed, expired or switched off is refused.
- Removing a coupon is for good: only plain percentage or amount-off coupons can be removed, nothing already discounted is taken back, and the code cannot be used again.
- Not store discount codes: these discount your Fuze Store subscription, not what your customers pay.
Works with
| Add-on or plan | What changes on this page |
|---|---|
| Early release | While payments are paused the card section, coupon card, Cancel and recent invoices on Subscription are hidden, and the trial reads as free with no end date. This page describes how it works once billing is live. |