Every Fuze store has a public store page at its own web address (for example fuze-store.com/store/your-store). Customers can open it on any phone — no app, no account — to see your info, hours, and menu.
With online ordering turned on, customers can also build a cart and check out. Checkout does not create an order in your POS. Instead, the customer gets a QR code of their order to show or message to your staff. Your staff scan it at the register, the cart loads instantly, and your staff create the actual order — you always stay the last touch, and no payment happens online.
Your store page is free on every plan. It is visible whenever your store is
discoverable (see Customer
Visibility); online ordering is a
separate switch that is off until you enable it.
Find and share your store link
Open your store details
In the Fuze Store app, go to Stores and open your store.
Use the Share your store section
Below the service modes you'll find Share your store with your public link. Tap Share link to send it through any messaging app, or Show QR to display a scannable code — perfect for a counter stand or a printed flyer.
Share link sends a ready-to-post message, not a bare URL — your store name, a short line, and the link — so you can drop it straight into a Facebook or Viber group. While online ordering is off it invites people to browse instead of order, so the post never promises something the page won't do. Copy link still copies the plain URL on its own.
Inside Show QR there's also Download, which saves the code as a ready-to-print poster with your store name on it — use it for a counter stand, a flyer, or a shop window.
Turn on online ordering
Open Store Preferences
Go to Configurations → Preferences and open the Storefront tab.
Enable ordering on the Storefront tab
Turn on Allow online ordering. Save your preferences.
Check your store page
Open your store link — the menu now shows add-to-cart buttons and a checkout.
Turning the switch off later immediately stops new customer orders (the
browsing page may take a few minutes to update).
What the customer sees
- Your store page with info, hours, and menu.
- A shop page where they pick items, options, and quantities. They can search your menu by name or description, or filter by category.
- A cart they can edit — change quantities, remove a line, or clear everything and start over.
- A checkout asking how they want the order (in store, pickup, or delivery), their name and contact details, and any service details your store collects (like a plate number). If they have a Fuze account they can sign in to fill their details automatically; otherwise their details are remembered on their own phone for next time.
- An order code (QR) they can download, share, or keep on screen. The page live-updates when your staff load their order.
The code page never shows the customer's full contact details — only a masked hint like M*** · **** 4567 (the same style as a card number), so a forwarded link or a photo of the screen can't leak their name or number. Your staff see the full details on the register when they load the order.
Prices on the customer page are estimates — the final total is computed by your register when staff create the order.
The menu follows your availability: marking an item unavailable (for example from Today's Menu) shows it as sold out on the customer's menu right away — it stays visible but can't be added to an order until you switch it back.
Customer orders arrive as drafts that expire after 24 hours if nobody
loads them. They never appear in your order list by themselves — staff must
scan the customer's QR first. See Receiving Customer QR
Orders.