Customer-Facing Display (CFD)
A Customer-Facing Display is a second screen that faces your customer at the counter. It shows the live cart, running total, payment status, and a queue of recent orders.
What you need
- Any screen that can run a web browser — an iPad, cheap Android tablet, an old laptop, a smart TV with a Chromecast, etc.
- The CFD add-on active on your store
Setting it up
Open the display URL on the second screen
On the CFD screen, open the Fuze Store mobile app and go to Displays → Customer Display (or on a browser, go to your store's CFD URL from Configurations → Display).
Pair the display with the POS
The POS tablet (the one your staff uses) drives the CFD. Open Fuze Store → Displays → Customer Display on the POS and tap the pair icon, then scan the QR code from the CFD screen.
Once paired, anything you add to the POS cart shows up on the customer screen instantly — over your local Wi-Fi via Fuze Store Hub.
If the POS tablet has Use this Hub turned off, it will stay paired but pause local CFD updates until you turn Hub use back on.
Customize the idle screen
In Configurations → Display → Customer Display on the POS, you can choose what shows when no order is active:
- Queue — rotating list of recent orders ready for pickup
- Logo — your store logo on a full-screen background
- Auto — queue during busy hours, logo otherwise
Does CFD need Fuze Store Hub?
Not strictly — CFD can work purely through the cloud if you have fast internet. But running it through Fuze Store Hub gives you:
- Zero-latency updates — cart changes appear instantly on the display
- Works during internet outages — as long as both devices are on the same Wi-Fi
- Lower cloud usage — doesn't count against your data plan