Connecting to Your Store
The Hub talks to two sides: your Fuze Store cloud account (plan info, add-ons, kitchen ticket sync and updates) and your POS devices on the local Wi-Fi (printing, kitchen displays and customer screens).
Before you start
- The Hub installed and running.
Steps
Activate the Hub
A one-time activation key links the Hub to the cloud. See First-Time Setup.
The activation key slide — screenshot coming soon
Generate a pair code for a device
Open Fuze Store Hub → Settings → Network and click Generate code in the Pair the browser card. An 8-digit code appears for 5 minutes.
A pair code in the Hub — screenshot coming soon
Enter it on the device
On the phone, tablet or browser tap Connect to your Hub and type or scan the code. The Hub exchanges it for a 30-day session key that lives only on that device, and the device shows a green Connected badge.
Entering the code on a device — screenshot coming soon
Manage paired devices
In Settings → Network → Pair the browser you see a count of active sessions and a list of paired devices. Revoke one device, or Revoke all to kick every device off at once.
The paired devices list — screenshot coming soon
What happens next
- Revoking takes effect at once. The next request from the revoked device fails and it falls back to the pairing screen.
Edge cases
- Pair code. 8 digits, per device, single use, lives 5 minutes, 5 tries a minute. Session key. Per device, 30 days, stored only on that device. The device renews it by itself, even up to 7 days after it runs out, and after that offers Reconnect before a full re-pair. A Hub keeps up to 32 active device sessions.
- No shared password. Older Hubs used one shared token. Now each device has its own key, so a lost phone can be revoked without disturbing the others.
- Your own sign-in. Separately, the Hub holds your sign-in to Fuze Store for the few jobs that reach the cloud: generating a key, switching store and resetting. It renews quietly. When it cannot, a banner or a Sign in again to continue box appears, and paired devices, printers and settings are untouched.
- Does the Hub need the internet? Mostly no. It uses the cloud for plan and add-on updates, optional kitchen display sync, and automatic updates. Local printing and displays keep working. See Working Offline.
- Every 30 seconds the Hub checks in with the server, reporting the printers it has printed to and its version.
Works with
| Add-on or plan | What changes on this page |
|---|---|
| Plan | The Hub is free and works on every plan. Kitchen and customer displays need their add-ons. |