Kitchen Display (KDS)

Fuze Store Hub can power a Kitchen Display System — a dedicated screen in the kitchen that shows every incoming order in real time, with timers, alerts, and color-coded urgency.

Two ways to use KDS

Cloud mode (default) — tickets sync through the Fuze Store cloud. Works even if Fuze Store Hub isn't running, as long as each kitchen device has internet.

Local mode — tickets are stored on Fuze Store Hub's local SQLite database and pushed to the cloud when online. Recommended when your internet is unreliable, since the kitchen keeps working during outages.

Enable Local mode by toggling Kitchen Display sync during setup, or later in Settings → Modules.

Setting up KDS

KDS needs no separate token. Once your Fuze Store Hub is connected to your store (during Hub setup it gets its own secure connection), the kitchen display works automatically — there's nothing to copy or paste.

What appears on the kitchen screen

• Ticket header: order number, customer name or table, time placed
• Items: quantity, modifiers, notes
• Status: Pending → Preparing → Completed
• Timer: elapsed since the ticket was created, color-coded by alert thresholds

Long-press a ticket to void or recall it. Changes sync back to the POS.

Monitoring sync

Open Fuze Store Hub → Kitchen Display. You'll see:

• Last sync — when Fuze Store Hub last pushed tickets to the cloud
• Unsynced — how many tickets are waiting (normally 0)
• Last error — empty unless something went wrong

If Unsynced keeps growing, check your internet connection and use Force sync now.