My Commissions

Applies toEvery plan, including free Basic docsChrome.gates.addons.STAFF_PAYUsually owner, manager, cashier

When your store has Staff Commissions on, your profile has a Commissions tab with your own numbers. It is the same tab a manager sees for you, scoped to you. Your identity is the permission.

Before you start

Staff Commissions is on for your store.

Steps

Open My Profile

Open the menu and choose My Profile.

My Profile

Open the Commissions tab

Pick the period at the top, such as This pay period or Last pay period. They follow the pay schedule your store set: weekly, twice a month or monthly. You see earned, reversed, cash advances, unpaid and paid totals, your top services and your latest payout.

The Commissions tab showing totals for the pay period — Commissions

See the entries behind the totals

Your five newest entries show, including reversals from a refund or void. Tap View all for every entry in the period.

Recent commission entries — Recent activity

Open a payout

From My Profile, tap Payouts, then a payout. It reads like a payslip: net pay, then base pay, commission, additions, deductions and the payment.

What happens next

Nothing here changes. Only a manager can change a rate, correct an entry or record a payout.

Edge cases

Your organization pays you. If you are one of the organization's people, Payouts lists Pay from your organization from whichever branch you open it. A pay run appears once it is approved, with what you earned at each branch, additions, deductions, advances repaid and net pay.
No rates. The page never shows commission rates, yours or anyone else's, and has no way to record a payout or cash advance for yourself.
A number that looks wrong? Ask a manager. See Commissions Troubleshooting.
No tab at all. Commissions are off for your store, or the Staff Pay add-on is off.
Refunds reduce earnings. A refund or void reverses the matching commission, and the reversal shows in the list.

Works with

Add-on or plan	What changes on this page
Staff Pay add-on	Required. Without it the tab is hidden.
Staff Commissions preference	Must be on. See Turning On Commissions.
Organization add-on	Adds pay from organization pay runs. See Organization Pay Runs.