My Profile and My Schedule
My Profile is your own copy of the staff screen. Every signed-in staff member has it, and it needs no permission at all — you are looking at yourself, and your identity is the permission.
Open it from the drawer menu → My Profile.
This is the self-service half of Staff
Managers use Staff to manage everyone. You use My Profile to manage
you. Same screens, different scope — see Managing a Staff
Schedule for the manager side.
What is on the profile
The profile screen shows your name, email, role, and confirmation status, plus a row of quick actions and a card of your currently active orders. The quick actions available to you depend on your store's plan and your permissions — you will only see the ones that apply.
| Action | What it opens |
|---|---|
| Schedule | Your weekly hours and one-off overrides |
| Bookings | Appointments and reservations assigned to you |
| Orders | Your order history |
| Role | The role you are assigned to, and what it grants |
| Edit | Your own name, email, and details |
My schedule
Open Schedule from your profile. The screen has two parts.
Weekly schedule
Your recurring Monday–Sunday hours. This is what the booking system reads to decide whether you can take an appointment on a given day.
Weekly hours are manager-managed
You can see your weekly schedule, but changing it needs the Staff
Modify permission. If your normal working week is wrong, ask a manager to
fix it on the Staff screen.
Overrides
An override is a one-off change for a single date — a day off, a shift swap, holiday hours, a sick day.
You can add, edit, and delete your own overrides without any permission. That is the whole point of this screen: you shouldn't have to find a manager to mark yourself unavailable next Tuesday.
Open the override calendar
From My Profile → Schedule, scroll to the override section.
Pick a date
Tap the date you want to change, or use Add and pick a start date (and an end date to cover a range).
Set what changes
Either mark yourself Unavailable for the day, or enter different Start and End times.
Add a reason and save
The reason is optional but helps your manager read the calendar — "Sick", "Trade with Sam", "Half day". Tap Save.
An override always beats the weekly schedule for that exact date. Deleting the override puts the day back on your normal hours.
Overrides change what customers can book
Marking yourself unavailable removes your slots from the booking picker for
that date. Existing bookings already on the calendar are not cancelled —
tell a manager if a booking needs to move.
My bookings
Bookings lists the appointments and reservations assigned to you, grouped into upcoming and past. It is read-only: it tells you what your day looks like, it does not let you rebook.
This screen needs the Events feature on your store's plan. On the free Basic plan there are no bookings, so the action does not appear.
My orders
Your profile shows a card of your currently active orders — the ones still open on the register with your name on them. That card is always available to you.
The full order history behind the Orders action is the store's order list filtered to you, so it follows the store's order permissions. If your role does not include Order View, the history will not load even though it is your own orders. Ask a manager to add the permission if you need it.
Edit my details
Edit opens your own staff form — name, email, and contact details. It follows the same rules as the manager-side staff form:
- Changing your email re-sends a confirmation to the new address.
- You cannot change your own role or deactivate yourself. Those are manager actions, by design.
My PIN
If your store uses the Staff Operations add-on, your profile also carries your PIN. You can set, change, or remove your own PIN from there without a manager — removing your own PIN does not ask for the old one, because you are already signed in.
Only a manager can reset someone else's PIN. See Staff PINs.