How to Resend Staff Email Confirmation

Sometimes a staff member might miss their invitation email or need a new confirmation link. You can resend the email confirmation at any time.

Step-by-Step Guide

1. Open the sidebar menu.
2. Select Staff from the menu. You will see all your current team members here.
3. Use the filter or scroll to find the staff member who needs a new confirmation.
4. Click on their name to open their details page.
5. Tap the Resend Invitation quick action. It appears only while the staff member is still pending (not yet confirmed); once they accept, the option disappears.
6. The staff member will receive a new email with instructions to confirm their account and sync it with your store. The new link replaces any earlier one and is valid for 24 hours.

Tips

• Remind staff to check their spam or promotions folder if they do not see the email.
• Make sure the email address is correct before resending.
• If the staff member still does not receive the email, try updating their email address and resending.
• You can resend the confirmation as many times as needed.

Best Practices

• Double-check email addresses for typos to avoid delivery issues.
• Encourage staff to use a work email for easier communication.
• Let staff know to look for an email from Fuze Store.
• If a staff member is having trouble, walk them through the process in person.

Related Guides

• How to Add Staff
• How to Update Staff
• Staff Overview