How to Update Staff Information
Keeping staff details up to date ensures everyone has the right access and information. Follow these steps to update a staff member's profile.
The store owner's account can be updated (name, email), but the owner cannot be disabled, their role cannot be changed, and their store access always stays Invite to Fuze.
Step-by-Step Guide
- Open the sidebar menu.
- Select Staff from the menu. You will see all your current team members here.
- Use the search bar or scroll to find the staff member you want to update.
- Click the ⋮ (actions) icon on their row, then choose Edit.
- Change any details you need -- name, role, or email. See the field explanations for details on each field.
- Click Save. The updated information is stored instantly and used for scheduling, permissions, and communication.
- If you change an Invite to Fuze staff member's email, a fresh invitation is sent to the new address and the old one stops working -- they will need to accept again.
Changing store access
- POS only -> Invite to Fuze -- an invitation is sent to the email address you entered. They can sign in once they accept.
- Invite to Fuze -> POS only -- this removes their login. They stay on your roster and keep working at the register with their staff PIN, but they can no longer sign in to Fuze for this store. Re-inviting them later is just switching it back.
Tips
- Update staff info whenever someone changes their contact details, role, or responsibilities.
- Use the Notes field for shift preferences, special skills, or important reminders.
- Keep roles and contact info current for better scheduling and security.
- You can always edit or remove staff later if your team changes.
Best Practices
- Double-check spelling and email addresses to avoid mistakes.
- Only give admin roles to trusted team members.
- Remove staff promptly when they leave to keep your system secure.
- Encourage staff to use their real names for easy identification.