How to Change Your Email Address

Your email is used for login, password resets, and important notifications. Keep it up to date so you never lose access.

On the web

Sign in and open Account in the account sidebar (/account).
On the Email Address card, select Change.
Enter your new email address in the dialog.

The Change Email Address dialog in Fuze Store with a single Email field — Change Email Address

Select Change to submit.
In the Confirm Your Password dialog, enter your current password to continue.

The account email updates to the new address right away. The address is marked Not Verified until you complete the link in the verification email Fuze Store sends to that inbox.

In the app

Open the main menu → Account → Account Details.
Under Email, tap Change (the next screen title is Change Email).
Enter your new email address.
Tap Save Changes.
In the Confirm Your Password dialog, enter your current password to continue.

Same as on the web: the email on the account changes immediately, and you must verify the new address.

Why we ask for your password

Moving the account email is the first step an attacker would take, so we
re-check that it is really you. If you signed up with Google or Facebook and
have not set a password yet, there is nothing to confirm and we skip this
step — see Change Password.

We tell your old address

Whenever the account email changes, we send a notice to the previous
address saying where the account moved. If that message arrives and you did not
make the change, contact support immediately — someone else may have access to
your account.

Verify the new email

Open the verification message sent to the new address (check spam if needed).
Open the link. On the web, success shows Email Verified with Go to Login if you need to sign in again.
Back on Account, the email badge should show Verified once the link works.

Resend verification

If the message never arrives or the link expires:

Stay signed in and open Account (web) or Account Details (app).
Select Send Verification next to the email (while loading it may say Sending Verification).
If the message doesn't arrive, check spam first, then send again. (The button does not currently show a countdown on the web, but repeated sends are rate-limited on the server, so give it a minute between tries.)

Tips

Use an email you check regularly so you do not miss verification or recovery messages.
A correct, verified email is essential for password resets and account recovery.
You can change your email at any time; each change starts a new verification.
Every change is announced to the old address, so keep an eye on that inbox until you are sure the switch is complete.
Staff invitation emails are separate — see How to Resend Staff Email Confirmation.