How to Update Your Account Information

Keeping your account details accurate helps with account recovery and makes sure your team can recognize you.

On the web

1. Sign in and open Account in the account sidebar (/account).
2. On the profile card, select Edit.
3. In the Edit Profile dialog, update any of these fields:
   • Username (required — at least 6 characters, lowercase, letters/numbers/dot/underscore only)
   • First Name and Last Name (required)
   • Phone (optional — country code + number)

4. Select Update to save.

To manage your address on the web, use the Address card on the same page — Add if you have none yet, or Edit to change it.

In the app

1. Open the main menu → Account → Account Details.
2. Under Personal Information, tap Edit.
3. On the Edit Info screen, update username, first name, last name, phone, and optional country.
4. Tap Save.

Address is a separate section on Account Details: Add Address or Edit Address.

Tips

• Use your real name so staff and customers can identify you.
• You can update your information whenever your details change.
• Accurate contact details make account recovery faster.