Gift Card Overview
Add-on required. This feature requires the Gift Cards add-on to be active on your store. View add-ons
Gift cards let your customers prepay for products and services. They drive repeat visits, attract new shoppers, and make great gifts. Your POS system tracks balances and redemptions automatically.
What Is a Gift Card?
A gift card is a prepaid card or digital code that works like cash in your store. Customers buy them as gifts, rewards, or store credit. Fuze Store tracks each card's balance and handles redemptions at checkout.
Why Offer Gift Cards?
- Attract new customers who receive gift cards from friends or family.
- Boost sales since customers often spend more than the card's value.
- Encourage loyalty by giving customers a reason to return.
- Simplify gifting for your customers.
How Gift Cards Work in Your POS
- Quick setup -- create and sell gift cards in a few clicks.
- Flexible formats -- offer physical cards, digital codes, or both.
- Automatic tracking -- the system manages balances and redemptions.
- Clear receipts -- every receipt shows gift card usage and remaining balance.
Field Explanations
| Field | Description | Required | Example |
|---|---|---|---|
| Enable | Whether the gift card is active | Yes | On |
| Amount | The value loaded onto the card | Yes | 500 |
| Max Usage | Maximum number of times it can be redeemed. Leave at 0 for unlimited. | No | 1 |
| Code | The unique code for the gift card (unique per store) | Yes | GC2025 |
| Description | A short description of the gift card | No | Birthday Gift |
| Expires At | When the gift card expires (leave blank for no expiry) | No | 2025-12-31 1:30 PM |
Tips
- Use clear names and codes so staff and customers recognize each card.
- Set an expiry date for seasonal or limited-time gift cards (leave it blank for cards that never expire).
- Double-check values and codes before saving.
- You can edit or disable gift cards at any time.
Best Practices
- Review your gift card offerings regularly to keep them appealing.
- Train staff on how to sell, redeem, and check gift card balances.
- Track which gift cards perform best to guide future promotions.
- Keep records of gift card sales and redemptions for reporting.