Discount Overview
Discounts help you attract customers, reward loyalty, and move inventory. Your POS system makes it easy to create, manage, and apply them.
What Is a Discount?
A discount is a price reduction on a product, service, or order. It can be a percentage (like 10% off), a fixed amount (like P50 off), or a special offer. Fuze Store calculates and applies discounts automatically at checkout.
Why Offer Discounts?
- Attract new customers with special deals.
- Reward loyalty to keep regulars coming back.
- Move inventory by clearing old stock with limited-time offers.
- Increase sales by encouraging customers to buy more.
How Discounts Work in Your POS
- Applied at checkout -- your cashier picks the discount on the register. Discounts never apply themselves; if you want something added to every order automatically, use a charge instead.
- Whole-order or per-item -- apply a discount to the order, or to individual lines.
- They stack -- more than one discount can sit on the same order, and percentage discounts compound (each is taken off the running total, not off the original price).
- Transparent receipts -- every receipt shows the discount and savings.
Field Explanations
When you create or edit a discount, the Country and Currency fields are auto-populated from your store settings. You do not need to enter them manually.
| Field | Description | Required | Possible Values | Example |
|---|---|---|---|---|
| Enable | Whether the discount is active | Yes | Yes, No | Yes |
| Name | The discount name shown on receipts | Yes | Any text | Summer Sale |
| Code | A unique code that staff enter or customers use to apply the discount | Yes | Any text without spaces | SUMMER2025 |
| Description | A short explanation of the discount | No | Any text | 10% off drinks |
| Rate Type | How the discount is calculated | Yes | Fixed, Percentage | Percentage |
| Rate | The amount or percentage to deduct | Yes | Any number | 10 |
| Start Date | When the discount becomes active | No | Any date | 2025-06-01 |
| End Date | When the discount expires | No | Any date | 2025-07-01 |
| Status | The current state of the discount, computed by the system | -- | Active, Inactive, Expired | Active |
The Status field is not something you set directly — the system works it out from the end date and whether the discount is enabled.
A start date does not hold a discount back
Start dates are recorded but not enforced: a discount with a future start date is already usable at the register and shows as Active. If a promo must not run yet, leave the discount disabled and enable it on the day.
Tips
- Use clear names and descriptions so staff and customers know the offer.
- Set start and end dates for limited-time promotions.
- Double-check discount values to avoid giving away too much.
- You can edit or remove discounts at any time.
Best Practices
- Review your discounts regularly to keep offers fresh.
- Train staff on how to apply and explain discounts at checkout.
- Track which discounts perform best to guide future promotions.
- Keep discount records for easy reporting.