How to Apply a Charge to an Order

Applies toEvery plan, including free Basic Needs Point of Sale · ModifyUsually owner, manager

On the POS register, charges are managed from the order's Menu.

Before you start

The Point of Sale · Modify permission.
At least one charge in the catalog, unless you add a custom one.

Steps

Build the order

Open the POS Register and add items to the cart as usual.

The POS Register in Fuze Store with an item added to the cart — POS Register

Open Menu → Charges

Tap Menu, then Charges to open the Charges sheet.

The Charges sheet on the POS register, showing a toggleable catalog charge and an Add custom charge action — Register → Menu → Charges

Toggle or add a charge

Auto-apply charges that fit the order's service mode show switched on. Turn one off to exclude it from this order only. Turn a non-auto charge on to apply it. Tap Add custom charge for a one-off named amount that is not in the catalog, then Add it.

The Charges sheet with an auto charge switched off — Toggle a charge

Confirm

Tap Done. The order totals update to include the selected charges.

The POS register order summary showing the applied charge added to the grand total — Charge applied to the order

What happens next

Each charge on the order is a row in the Summary's Charges section, with its rate and the amount it adds. Tap Add on the header, or tap a row, to open the Charges sheet. Swipe an automatic charge left and tap Exclude to drop it from this sale only. It stays as a dashed row marked Excluded for this sale, and Add back brings it back. Swipe a charge you added left and tap Remove.
When you place the order, the register keeps the choices with the cart and sends them. The order keeps a copy of each charge line.

Edge cases

Excluding does not delete. The charge stays in Configurations → Charges.
What gets applied, in order. First every charge that is on and auto-apply, unless you switched it off or its service modes leave this order out. Then the added ones. Then one-off charges as typed.
A charge turned off since you added it is refused when you place the order.
Amounts. A percentage is taken of the total after discounts, tax included, and charges never stack on each other. Loyalty points come off after charges, so they do not lower a percentage charge.
Changing an open order later works the charges out again: auto charges follow the catalog as it is now and the order's current service mode, and the order's charge lines are replaced.
Do not double-charge. Check the summary so you do not stack a custom fee on top of an auto service charge. Delivery fee is not a charge and is not listed here.

Works with

Add-on or plan	What changes on this page
Any plan	Charges work on every plan.
Loyalty add-on	Redeemed points do not lower a percentage charge.