Service Overview
A service is a catalog item with duration instead of (or in addition to) product weight and stock. Examples: haircut, massage, car wash, repair job.
Services are not a separate menu. They live in Products with This is a service enabled.
Unified catalog. Open Products, filter Service (or All), and create items with New Product → This is a service. There is no standalone Services screen. Bookable event services (appointments / spa packages tied to the Events feature) are a different, plan-gated module — not this guide.
How Services Compare to Products
| Product | Service | |
|---|---|---|
| Where you manage it | Products | Products (same list) |
| Marker | This is a service off | This is a service on |
| Attribute tab | Weight | Duration + duration period |
| Inventory tab | Shown for products (built-in stock — no add-on) | Hidden (services do not track stock) |
| Sold on POS | Yes | Yes (same register) |
Both support categories, modifiers, media, pricing, and tax (when Tax is on your plan).
Form Structure
Same product form tabs, with service-specific Attribute fields:
- General — Include This is a service.
- Attribute — Duration and Duration Period (for example, 60 · Minute).
- Media, Modifiers, Pricing, Tax — Same idea as products.
Tax on items requires Starter+ (or free trial) — not the free BASIC demo tier. See Product Overview.
Field Explanations (service-specific)
| Section | Field | What it means | Required | Example |
|---|---|---|---|---|
| General | This is a service | Marks the catalog item as a service | Yes (for services) | On |
| Attribute | Duration | How long the service takes | Typical for services | 1 |
| Duration Period | Unit for duration | Typical for services | Hour, Minute, … |
Other fields match Product Overview.
What this is not
- Not a full appointment calendar or staff roster inside Products — those flows belong to Events / Staff features when your plan and add-ons include them.
- Not the Events Event services configuration under Events (bookable templates). This guide is only the sellable catalog line with a duration.
Best Practices
- Name services clearly (for example, “Women’s Haircut — 45 min”).
- Put them in categories cashiers recognize.
- Use modifiers for add-ons (extra time, products used).
- Filter the Products list by Service when you only want to review services.