Modifier Overview
Modifiers add extra options to your products and services. They let customers personalize orders and let staff handle special requests, such as sizes, flavors, toppings, or add-ons.
What this covers
A modifier is a choice attached to a product or service. For example, a drink size, extra cheese on a pizza, or aromatherapy for a massage. Modifiers do nothing until you attach them to items on the product form's Modifiers tab.
- Food and beverage: Size (Small, Medium, Large), Extra Shot, Toppings.
- Retail: Gift Wrapping, Custom Engraving.
- Services: Hot Stones for a massage, Extra Time, Premium Products.
Field explanations
| Field | What it means | Required | Example |
|---|---|---|---|
| Enable | Whether the modifier is active. | Yes | Yes |
| Name | The modifier name. | Yes | Drink Sizes |
| Label | The label shown on the product or service. | No | Sizes |
| Code | An identifier for tracking, made from the name unless you turn off Use system code. | No | extra-cheese |
| Required | Whether the customer must pick this modifier to order. | Yes | Yes |
| Visible to customers | Whether it shows on your public online menu. Only offered for optional modifiers: a required modifier is always visible, since customers must pick from it. Hidden modifiers stay available to staff on the register. | Yes | No |
| Type | Single (one option) or Multiple. | Yes | Single |
| Min Options and Max Options | The smallest and largest number of picks, for Multiple only. | Yes | 1 and 2 |
| Options | The choices. | Yes | Small, Medium, Large |
Each option has a Selected switch (picked by default), a Label, and a Base Price, the extra cost when it is picked. Options display in the order you set, and you can drag them into order.
Works with
| Add-on or plan | What changes |
|---|---|
| Any plan | Modifiers are free on every plan and follow the product permissions. |
| Online store | A modifier marked not visible is hidden from the public menu, but still on the register. |
| Taxes | Modifiers attached to a bundle follow the bundle's tax. |