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How to Remove a Payment Method from Your Store

If you no longer accept a certain payment method, delete it from your store so it no longer appears at checkout.

Step-by-Step Guide

1

Open the menu

Click the sidebar menu icon to open navigation.

2

Go to Payment Methods

Go to Configurations → Payment Methods.

3

Delete

Tap Delete on the payment method you want to remove.

The Delete action on a payment method row
Payment Methods → Delete
4

Confirm

A confirmation prompt appears. Confirm to finish.

The confirmation dialog shown before a payment method is removed
Confirm removing a payment method

What Happens When You Remove a Payment Method

  • The method no longer appears when recording a new payment.
  • You can add the method again later with New Payment Method if your needs change.

Past sales keep their tender

Removing a method archives it rather than erasing it, so sales already paid with it still show which tender was used — on the Sales by Payment Methods report, in your session Z-report tender breakdown, and on reprinted receipts.

If you only want to pause a method, turn Enable off instead — it stays in the list and you can switch it back on without re-adding it.

Tips

  • Prefer turning Enable off if you might reuse the method soon.
  • Tell your team when available tenders change.
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