Catalog Sync
Catalog Sync lets you maintain your product details once — in a designated master store — and push them to every linked store in your organization. It keeps the shared parts of a product consistent across all your branches without editing each store by hand.
What gets synced
Catalog Sync copies the name and description of a product from the
master store to its linked
copies in your other
stores, and those two fields become read-only at the branches. The price
follows the master too — unless a branch turns on its own custom price.
Each store always keeps its own SKU, cost, tax, stock, and availability —
those are never overwritten.
Choosing a Master Store
- In the Fuze Store app (this is app-only — the website has no Catalog Sync card), open Account → Organizations → your organization → Catalog Sync.
- Under Master store, choose which store holds the authoritative product details.
- Only stores in your organization appear. You can change the master or clear it at any time.
Pushing Updates to Your Stores
Sync is on demand — you decide when to push.
- With a master store selected, tap Sync now under Push to stores.
- Confirm the prompt. The master's name and description are copied to every linked product across your stores, and the price is updated for every branch that follows the master (branches with a custom price keep theirs).
- A confirmation shows how many product groups were synced and how many products were updated.
Push, not automatic
Editing a product in the master store does not sync automatically — you push
the changes yourself with Sync now. This lets you make several edits and
roll them out in one step.
Managed Products
Once a store is designated the master and products are linked, the identity fields at the other stores become read-only. When you open such a product in a member store:
- The Name and Description fields are locked, with a note that they're managed by your organization's master catalog.
- Other fields — SKU, cost, barcode, stock, availability, special price — stay fully editable at each store.
To edit a managed field at a member store, remove that product from its link group first. Unlinking never changes the product's data — it just releases the field so the store can edit it again.
Custom Price for a Branch
Price is branch-owned. By default a linked product follows the master's price, but any branch can set its own.
- Open the linked product at the branch store and go to the Pricing tab.
- Turn on Custom price for this branch. The price field unlocks.
- Enter the branch's price and save.
Custom prices survive sync
A branch with a custom price keeps it every time you Sync now — only its
name and description update from the master. Turn the toggle off to follow
the master again, and the price snaps back to the master's price.
This is how you run "same menu, mostly the same price, a few branches priced differently" without unlinking anything.
Cloning a Catalog to a New Branch
When you open a new store, you don't have to rebuild its menu by hand. Clone catalog to a branch copies one store's whole catalog into another and links the products so the master catalog can keep them in sync.
- On the Catalog Sync screen, tap Clone catalog.
- Choose the store to copy from (usually your master or an established branch) and the store to copy to.
- Confirm. Categories, modifiers, taxes, products, and services are copied, and each new product is automatically linked to its source.
Cloning again is safe
Cloning the same catalog a second time updates matching items instead of
duplicating them, so you can re-run it after adding products to the source.
The copy is a head start — each branch still keeps its own SKU, cost, stock,
availability, and (if set) custom price.
Related
- Organization Inventory — link products across stores.
- Cross-Store Transfers — move stock between stores.
- Central Warehouse — run a stock hub for your branches.