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Deleting an Organization

Only the organization owner can delete an organization. This action cannot be undone.

Before You Delete

If the organization's wallet still has credit, deletion is blocked — you'll be asked to use up the balance first so your prepaid credit isn't lost. Either spend it down or allocate it to one of your stores (Organization → Wallet → Allocate to store), then delete.

How to Delete

1

Go to Account and open Organizations.
2

Select the organization you want to delete.
3

Scroll to the bottom and press Delete Organization.
4

Confirm the deletion in the dialog.

What Happens When You Delete

  • The organization is permanently removed.
  • All members lose their organization-level access.
  • Linked stores are not deleted. They continue to operate independently.
  • Store billing migrates back to your personal subscription at the next billing cycle.
  • The organization subscription is canceled.
  • If members were also added as staff to individual stores, that store-level access remains unaffected.

This cannot be undone

Deleting an organization is permanent. Make sure you no longer need the organization before proceeding.

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