# Topping Up Your Wallet
> Source: https://development.fuze-store.com/docs/store/wallet/topping-up

# Topping Up Your Wallet

Topping up adds points to your [Wallet](/docs/store/wallet/overview) so you can keep using pay-as-you-go features like text messaging. You pay with your card or e-wallet through a secure checkout page, and the points land in your balance once payment clears.

## How to top up

From the sidebar, go to your store's **Wallet** (or **SMS** hub, which links to it). You'll see your current balance at the top.

Tap the **Top up** button. A form opens where you choose how much to add.

Pick one of the quick amounts or type your own. The form shows you exactly how many **points** the top-up will add and what your new balance will be before you commit.

Confirm to open the secure checkout page. Choose your payment method there — card, GCash, Maya, and other options are offered on the checkout page itself.

Finish paying on the checkout page. When it's done, you're returned to Fuze Store.

Your points are added as soon as the payment is confirmed. This is usually instant, but can take a few moments. The balance and activity list refresh automatically.

The payment is processed on the secure checkout page, not inside Fuze Store. Your full card details are never stored in the app.

## Receipts

Every top-up creates a **receipt** for your records (useful for accounting and tax) — issued as an Acknowledgement Receipt until our BIR permit is granted. To get it:

In your Wallet, open the **Receipts** list.

Tap a receipt to **download** the PDF, or choose **email** to send a copy to yourself. Each receipt carries a unique number and the amount you paid.

## If a top-up doesn't show up

- Give it a minute — confirmation can lag slightly behind the payment.
- Reopen the Wallet screen to force a refresh.
- Check the **Activity** list: a top-up in progress appears there.
- If money left your account but points never arrived after a while, contact support with the receipt or payment reference.

## Tips

- Top up a comfortable buffer before a busy day so you don't run out mid-service.
- Keep your top-up receipts — they're your proof of purchase.
- Set a low-balance alert in your SMS settings so you're warned early.

  - [Wallet Overview](/docs/store/wallet/overview)
  - [SMS Overview](/docs/store/sms/overview)
  - [Organization Wallet & SMS](/docs/account/organizations/sms-wallet)