# Voids Report
> Source: https://development.fuze-store.com/docs/store/reports/voids-report

# Voids Report

## Open the report

1. Drawer → **Reports** → **Operations** → **Voids**.
2. Choose a period. Periods use your store's timezone and weeks start **Monday**.
3. Review the headline numbers, then the two breakdowns.

## What you see

Three KPIs:

- **Voided Items** — how many order lines were voided in the window.
- **Voided Amount** — the value of those lines.
- **Void Rate** — voided lines measured against completed and closed orders in the same window.

Below them, **Voids by Staff** and **Voids by Reason** rank contributors by amount, each with a share bar and a line count.

Voids are dated by when the void happened, not when the order was created. Voided lines stay on the order for audit — they never count toward sales, tax, or stock.

  One void on a busy night is normal. The same cashier topping “Operator error”
  week after week is a training gap; a spike in “Item unavailable” is usually a
  stock problem, not a people problem.

## Related guides

- [Voiding Items](/docs/store/pos/voiding-items)
- [Refund Reasons Report](/docs/store/reports/refund-reasons-report)
- [Staff Performance Report](/docs/store/reports/staff-performance-report)
- [Reports Overview](/docs/store/reports/overview)