# Order Types Report
> Source: https://development.fuze-store.com/docs/store/reports/order-types-report

# Order Types Report

The Order Types report breaks down your sales by **service mode** — Dine-In, Take-Away, Delivery, Pick-Up, and Service. Use it to see where your revenue is actually coming from and to balance kitchen load, marketing spend, and operational focus.

## What you'll see

For each service mode used in the date range:

- **Sales** — gross revenue from orders served in that mode.
- **Order count** — number of orders.
- **Average Order Value (AOV)** — sales ÷ orders.
- **Channel share** — % of total sales that came through that mode.
- **Trend** — channel share over time vs. the comparison period.

Service modes that weren't used at all in the period are hidden so the chart doesn't look empty.

## How to use it

Sidebar → **Reports** → **Order Types**.

Defaults to the last 7 days. Pick a 30-day range to spot longer-term shifts.

Toggle the comparison range to see whether Dine-In is recovering, Delivery is growing, or Take-Away is plateauing.

## What to look for

- **Channel concentration risk** — if 70%+ of revenue comes from one mode, a disruption to that channel (delivery driver shortage, dine-in restrictions) hits hard. Consider rebalancing.
- **AOV gap between modes** — Delivery typically has higher AOV (group orders, delivery fee), Dine-In has higher add-on attach rate. Use that to design upsell prompts per mode.
- **Mode mix shifting against you** — if Dine-In share is dropping while Delivery rises, kitchen workflow may need to switch to a queue / KDS-driven prep model rather than a per-table model.
- **Pick-Up gaining without marketing** — natural growth that's worth investing in. A loyalty offer or pre-order discount could compound it.

## Permissions and plan

Needs **Reports (Advanced)** plan feature (Lite plan and up) + **Reports** permission. Owner / org owner+admin always have access.

## Related guides

- [Reports Overview](/docs/store/reports/overview)
- [Hourly Sales Report](/docs/store/reports/hourly-sales-report)
- [AOV Trends Report](/docs/store/reports/aov-trends-report)
- [Service Modes](/docs/store/service/overview)