# Voiding an Event Order
> Source: https://development.fuze-store.com/docs/store/pos/event/voiding-an-event

# Voiding an Event Order

**Void** on a booking opens **Void Items** for its linked order. It corrects order lines before payment, the same as on a register order. It is not the way to cancel a booking.

## Before you start

- The **Point of Sale · Modify** and **Bookings · Modify** permissions.
- The booking's order has no payment.

## Steps

Open **Events** and tap the booking that has an unpaid order.

Choose **Void** from the actions. It needs the **Point of Sale** permission and is hidden without it.

Select the lines and quantities. A booking void sends the reason **Other**. Confirm, with a manager's approval if your store asks for one.

## What happens next

- The lines are flagged, stock goes back, and the kitchen ticket lines are voided.
- The booking is cancelled too. See below.

## Edge cases

- **Any void on an order linked to a booking cancels the booking,** even when most lines remain and the order stays open. Edit or reschedule the booking instead when you only want to change a line.
- **The reason is always Other.** If your store's allowed void reasons do not include Other, the void is refused.
- **To cancel the booking itself,** use **Cancel**. See [Canceling an Event](/docs/store/pos/event/canceling-an-event).
- **A paid order cannot be voided.** Refund it instead. See [Managing POS Orders](/docs/store/pos/managing-orders).

## Works with

| Add-on or plan | What changes on this page |
| --- | --- |
| Events (Starter and up) | Bookings, check-in and reminders. Not on the free Basic plan. |
| Lite and up | Event Services, the catalog of bookable services, and the staff lookup for appointments. On Starter you can take reservations; appointments need a bookable service. |
| SMS Notifications add-on | Texts for scheduled, rescheduled, checked in, in progress, completed and cancelled bookings, when each is turned on. |
| Live sync (Lite and up) | Other devices see the change at once. On lower plans they pick it up the next time they refresh. |

## Related guides

- [Voiding Items and Orders](/docs/store/pos/voiding-items)
- [Canceling an Event](/docs/store/pos/event/canceling-an-event)
- [Events Overview](/docs/store/pos/event/overview)