# Table Tags & Order Codes
> Source: https://development.fuze-store.com/docs/store/nfc/table-tags

# Table tags & order codes

A tag on the table lets a customer tap their phone and see **their own order** —
where it is, what's on it, what's left to pay. No app, no sign-in, and nobody has
to flag down a server to ask.

  The tag identifies the **table**, never an order. Tapping it alone shows your
  menu and your store — not what the table ordered. Seeing an order takes one
  more thing, and it's always something the right customer already has.

## How a customer sees their order

There are two ways in, and the page tries them in order.

**1. They ordered on their phone.** If the customer built their order on your
store page, their own browser remembers it. Tapping the table tag shows it
straight away — nothing to type.

**2. They ordered at the counter.** Their receipt or bill carries a **4-digit
order code**. They tap the tag, type the four digits, and their order appears.

Either way, someone else tapping the same tag sees nothing of theirs. That's the
point: the first way is a memory in the customer's own phone, and the second is
four digits printed on a slip in their hand.

## The order code

Every open order gets its own 4-digit code, printed on:

- the customer bill,
- the sales receipt,
- the queue ticket.

When an order closes, its code is retired and goes back in the pool — so
yesterday's code opens nothing, and the codes stay short instead of growing into
something nobody wants to type.

### If a customer can't use their code

Codes get smudged, mistyped, or walk off with the wrong person. Open the order in
**Orders → the order → New code** and hand them the new one.

  The old code stops working immediately. If anyone else is still holding the
  printed bill, they'll need the new code too.

Issuing a new code also clears the table if it stopped answering (see below).

### If a table stops answering

If someone types wrong codes at one table over and over, that table stops
answering for a few minutes. It's there to stop guessing, and it clears by
itself — or immediately, the moment you issue a new code for that table's order.

## Setting it up

1. **Turn it on.** Preferences → Storefront → **Let customers look up their
   order with the code on their bill**. It's on by default.
2. **Make a code for each table.** Units → the table's **QR** action → print it,
   or show it on screen for a customer to scan.
3. **Put it where people sit.** On a stand, inside a menu holder, or stuck under
   the table edge — anywhere a phone can reach without moving furniture.

  Turning the setting **off** does two things, not one: the code stops printing,
  **and** the table page stops accepting codes. Customers who ordered on their
  own phone can still follow their order.

## What the tag can't do

- It can't show what a table ordered to someone who just walks past.
- It can't be used to browse other tables' orders.
- It doesn't need reprinting when orders change — the tag names the table, and
  the table doesn't change.

## Related

- [Your Store's Business Card](/docs/store/nfc/business-card)