# Cross-Store Transfers
> Source: https://development.fuze-store.com/docs/store/inventory/cross-store-transfers

# Cross-Store Transfers

Cross-store transfers move inventory between two different **stores** in the same organization — for example, from a central warehouse to a branch, or between two branches. This is different from a regular [stock transfer](/docs/store/inventory/stock-transfers), which moves stock between locations _inside a single store_.

  Cross-store transfers require the **Organization** add-on on your account and
  the **Inventory** add-on active on **both** the sending and receiving stores.
  The two products must also be [linked across your
  stores](/docs/account/organizations/catalog-sync) so the system knows they're
  the same item.

## How It Works

A cross-store transfer is a single document that both stores can see:

1. The **destination** store (or a manager) creates the transfer, or requests it.
2. The **source** store **ships** it — stock leaves the source and its cost is recorded.
3. The **destination** store **receives** it — stock arrives and its average cost updates.

Stock only moves when a store ships or receives — creating a transfer on its own never changes stock.

## Finding Cross-Store Transfers

From any store that belongs to an organization, open **Configurations → Inventory**. When your store is part of an organization, a **Cross-store Transfers** card appears alongside the usual inventory options. The list has two tabs:

| Tab          | Shows                                             |
| ------------ | ------------------------------------------------- |
| **Outgoing** | Transfers your store is sending to another store. |
| **Incoming** | Transfers another store is sending to your store. |

## Creating a Transfer

Use this when you want to **send** stock to another store.

1. Open **Cross-store Transfers** and tap **New**.

2. Choose the **store to send to** — only stores in your organization appear.

3. Add the products and quantities. Only products that exist in your store can be picked; the matching product at the other store is resolved automatically from your [product links](/docs/account/organizations/catalog-sync).
4. Add an optional note and tap **Create transfer**.

The transfer starts as a **Draft**. No stock has moved yet.

  If you pick a product that isn't linked across your stores, the transfer is
  rejected with a message asking you to link it first. Set up [product
  links](/docs/account/organizations/catalog-sync) before transferring.

## Shipping a Transfer

Shipping is done by the **source** store (the one sending the stock).

1. Open the Draft transfer from the **Outgoing** tab.
2. Tap **Ship**.
3. Stock is deducted from the source store, and each item records the cost it left at. The status becomes **Shipped** (or **Partially Shipped** if you shipped less than requested).

## Receiving a Transfer

Receiving is done by the **destination** store (the one getting the stock).

1. Open the Shipped transfer from the **Incoming** tab.
2. Tap **Receive**.
3. Stock is added to the destination store, and its average cost is updated using the cost that came from the source. The status becomes **Received** — the transfer is complete.

## Requesting Stock

A store that is running low can **request** stock instead of waiting for the source to send it.

1. Open **Cross-store Transfers** and tap **Request**.
2. Choose the store you want to **request from** and add the products and quantities.
3. Tap **Send request**. The transfer appears as **Requested**.
4. The source store opens it and taps **Accept request** (which turns it into a Draft, ready to ship) or **Decline request**.

## Real-Time Updates

When one store ships, receives, or cancels a transfer, the other store's list updates automatically — no need to refresh. A transfer you accept, ship, or receive is reflected on the other store's screen within moments.

## Tips

- Keep the sending store's stock accurate before shipping — you can't ship more than you have on hand at the source location.
- Use a **central warehouse** store as the hub that supplies your branches. See [Central Warehouse](/docs/account/organizations/central-warehouse).
- To see combined stock across every store at a glance, use the [organization Stock Overview](/docs/account/organizations/organization-inventory).