# Deleting a Store
> Source: https://development.fuze-store.com/docs/store/deleting-a-store

# Deleting a Store

Deleting a store hides it from every device immediately and schedules its data for permanent removal about a month later. Only the **store owner** (or an admin of the organization the store belongs to) can do it.

There is no Restore button. Once you confirm, the store disappears from your store list and nobody can open it again. If it was a mistake, [contact support](mailto:support@fuze-store.com) within 30 days — after that the data is gone for good. If you only want to hand a store to someone else, use [Transfer Ownership](/docs/store/transferring-ownership) instead.

## On the web

1. Sign in and open **Account → Stores** (`/account/stores`).
2. Select the store you want to remove.
3. Scroll to **Danger Zone** at the bottom of the store page.
4. Select **Delete Store**.
5. Read the confirmation, then confirm.

You can also delete from the **⋯** menu on a store card in the Stores list, or from the stores list on an organization's page.

## In the app

1. Open the main menu → **Stores**.
2. Tap the **⋯** menu on the store → **View details**.
3. Scroll to the bottom and tap **Delete Store**.
4. Confirm the prompts.

You are returned to the store list, and the store is gone. If it was the store you were working in, the app clears your selection and asks you to pick another one.

## Settle these first

Prepaid credit belongs to your **account**, not to any one store, so deleting a store never costs you credit — the balance stays exactly where it is and your other stores keep spending from it. If the store belongs to an organization with a pooled wallet, that balance lives on the organization and is likewise unaffected.

- **Export anything you need to keep** — sales reports, product lists, customer lists. After deletion you cannot open the store to export.
- **Close the open register session** so the day's cash is reconciled.
- **Check your team** — staff attached only to this store lose their access to it.

You do **not** need to cancel the store's add-ons first. Deleting the store stops them from being billed again on your next invoice.

## What is removed

Once the store is deleted it is immediately hidden everywhere — the store list, the register, reports, and any other device signed in to your account.

Its data (orders, products, customers, staff records, settings, uploaded images) is kept for **about one month** and then permanently deleted. See our [Data Deletion policy](/data-deletion) for the full retention schedule.

## Frees up a store slot right away

Your plan allows a set number of stores. Deleting one frees that slot **immediately** — you do not have to wait out the retention period before creating a replacement store.

## If the store belongs to an organization

Deleting a store that is linked to an organization also removes it from that organization's store list and unlinks any products that were matched across branches. The organization itself, and every other store in it, is unaffected.

## Need the store back?

Contact [support@fuze-store.com](mailto:support@fuze-store.com) as soon as possible and include the store name or ID. Support can restore a store while its data is still inside the 30-day window; after that it is permanently gone and cannot be recovered.

Two things to know if a store is restored:

- If you created a replacement store in the meantime, you may be at your plan's store limit — you might need to upgrade or remove the replacement first.
- If the store was in an organization, its cross-branch product links have to be set up again.

Because it is a manual process with those caveats, treat deletion as final.

## Related

- [Transferring Ownership](/docs/store/transferring-ownership) — hand a store to someone else instead of deleting it
- [Claim Store](/docs/store/claim-store/overview) — hand a store over in person
- [Deleting Your Account](/docs/account/deleting-an-account) — you must own no stores before you can delete your account
- [Data Deletion policy](/data-deletion)