# Setting Up CFD
> Source: https://development.fuze-store.com/docs/store/customer-display/setting-up-cfd

# Setting Up CFD

Follow these steps to get your Customer Facing Display running.

The CFD only works over your local Wi-Fi through **Fuze Store Hub** — there is no cloud sync. Before you start, make sure Fuze Store Hub is installed and running on a store computer and your POS device is paired to it. See [First-Time Setup](/docs/hub/first-time-setup).

## Activate the Add-on

  Go to **Account** and open **Add-ons**.
  Find **Customer Facing Display** in the add-on catalog.
  Press **Activate** and confirm. The add-on is billed per store per month.
  Go to your store's **Add-ons** section and enable CFD for the store.

## Open the Display

  On your second device (tablet or monitor), open the Fuze Store app or web browser.
  Navigate to the **Displays** section from your store settings.
  Select **Customer Facing Display** to launch the display screen.
  The display connects over your local Wi-Fi through **Fuze Store Hub**. Make sure the Hub is running and your POS device is paired to it.

A connection badge in the corner shows whether the display is connected to Fuze Store Hub on your local network.

## Configure Preferences

You can customize how the display behaves from your store's **Display Settings**:

### Idle Mode

Choose what the display shows when no transaction is active:

| Mode | Description |
|------|-------------|
| **Auto** | Automatically rotates between your store logo and the queue display |
| **Queue** | Always shows the customer queue with "Now Serving" and waiting positions |
| **Logo** | Always shows your store logo |

### Queue Settings

- **Enable queue display** — Show or hide the queue on the idle screen.
- **Mask identifiers** — Hide customer names and details for privacy.
- **Show estimated wait** — Display estimated wait times next to queue entries.
- **Max visible entries** — Limit how many queue entries appear on screen.

### Privacy

- **Mask customer name** — Replace customer names with initials on the cart view during checkout.

### Post-Transaction

- **Display duration** — How long the order summary stays on screen before returning to idle.

## Troubleshooting

### Display not connecting

1. Make sure **Fuze Store Hub** is running on your store computer and your POS device is paired to it.
2. Make sure the CFD device and your POS device are on the same Wi-Fi network as the Hub.
3. Check that the CFD add-on is active on your store.
4. Confirm **Use this Hub** is turned on for the POS device, then refresh the display page on the second device.

### Cart not updating

1. Verify the connection badge shows a green status.
2. Make sure you are using the POS register on the same store.
3. Try refreshing the display screen.

## Related Guides

- [Customer Facing Display Overview](/docs/store/customer-display/overview)
- [Add-ons Overview](/docs/account/addons/overview)
- [Store Preferences](/docs/store/setup-your-store-preference)